The Challenge
A financial services company had been in evaluation for six months with no urgency. They liked our solution but could not prioritize the project against other IT initiatives. The deal was at risk of indefinite delay.
The Approach
During a routine check-in, the CISO mentioned that their cyber insurance premium had increased by 40% at renewal, with the insurer specifically citing lack of phishing-resistant MFA as a risk factor. I immediately reframed our entire value proposition around insurance premium reduction.
I worked with the CISO to get a letter from their insurance broker confirming that deploying FIDO2-based MFA would qualify them for a premium discount. The math was compelling: our $600K solution would save them $180K annually in insurance premiums alone, yielding a 3.3-year payback on insurance savings alone — before counting reduced breach risk, help desk savings, and productivity gains.
The Result
The deal closed in 45 days from the insurance reframe. The CFO, who had been the primary blocker, became the primary advocate once the insurance ROI was clear. The company received a 25% premium reduction at their next insurance renewal, saving $180K annually. They have since expanded the deployment and credited our solution in their risk management program.
Key Takeaway
Cyber insurance is the Trojan horse for MFA deals. When a prospect cannot justify the investment on security grounds alone, connecting the solution to insurance premium reduction creates a clear, quantifiable ROI that speaks directly to the CFO. Always ask about insurance renewals early in discovery.
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