Career Journey
Building Enterprise Security Success
From federal agencies to enterprise healthcare—a track record of delivering measurable outcomes in cybersecurity adoption, retention, and revenue growth.
0
Positions
$0M+
AAR Managed
0%
Retention
0+
Enterprise Accounts
Oct 2024 - Present
San Jose, CA
Technical advisor for federal and enterprise IAM deployments; leading hardware-token modernization across OEM, VAR, Distributor, MSP, and Federal Reseller partners. Owns technical engagement and multi-channel e-commerce enablement (Amazon, eBay, Shopify, Walmart) for cybersecurity-driven procurement.
- Served as technical advisor for federal and enterprise IAM deployments, guiding agencies and regulated organizations through AD, SSO, PKI, and PIV-Direct integrations aligned with Zero Trust, NIST 800-63, and FIPS-compliant authentication standards
- Led modernization for hardware-token identity systems across OEM, VAR, Distributor, MSP, and Federal Reseller partners—resolving integration gaps and improving adoption outcomes, contributing to 15% quarterly increase in retention
- Owned technical engagement across high-value accounts: 200+ monthly issues resolved, 40% improvement in CSAT, 60% reduction in resolution time—fueling renewal stability, compliance confidence, and expansion across federal, SLED, and enterprise
- Influenced enterprise and public-sector purchasing by managing multi-channel e-commerce and product enablement (Amazon, eBay, Shopify, Walmart), ensuring technical documentation, compliance alignment, and solution clarity for cybersecurity procurement
By the numbers
Quota Attainment by Quarter
Consistent overperformance against targets
Customer Retention Rate
From 82% to 95% through strategic account management
ARR Growth Trajectory
Consistent YoY growth in enterprise accounts
Jul 2023 - Sep 2024
San Jose, CA
Simplified FIDO2/WebAuthn and OTP protocol messaging to highlight customer benefits and optimize e-commerce performance.
Jun 2021 - Jun 2023
Fremont, CA
Managed dashboards to track North America revenue and achieved annual quota targets through data-driven sales strategies.
Apr 2018 - May 2021
Fremont, CA
Trained inside sales team and led 200+ quarterly customer subscription renewal meetings in healthcare, education, and government. Collaborated cross-functionally with Senior AEs, Sales Operations, and Finance to enhance sales KPIs; leveraged Salesforce for forecasting and executed 200+ technical training and demos.
Ready to Drive Results?
Looking for proven TAM, CSM, or enterprise account leadership? Let's discuss how I can help your organization succeed.